Middletown

12334 Shelbyville Rd	Mon - Fri 9am-5pm
Louisville, KY 40243	Sat 9am-4pm
(502) 245-1262	Sun Noon-4pm

Crestwood

6510 Kentucky Highway 22	Mon-Fri 9am-5pm
Crestwood, KY 40014	Sat 9am-4pm
(502) 241-2263	Sun Noon-4pm

Service Dept

(502) 426-8907

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Home > Special Pool Closing Form

Pool Closing Sign Up

We close only residential in-ground swimming pools. If you need help with an above ground pool closing, we may be able to give you some suggestions on independent service providers to try.

Please remove any solar cover and make sure we have access to the pool equipment. Pool equipment pad should be clear of vegetation and other obstructions prior to our arrival. Failure to remove solar cover or clear filter pad may result in delays or additional charges.

We don't recommend lowering the pool water level below mid-skimmer for closing, unless you have a tile border and a gunite, concrete or stainless steel wall pool. Fiberglass pools, even with tile border, should NOT be drained down at all. Lowering the water level at closing can put some pools at risk for serious damage. We suggest you purchase a submersible pump or sign up for our winter service to ensure the pool water is kept at the appropriate level during the off-season.

WE DO NOT INCLUDE LOWERING THE POOL WATER AT CLOSING.
There are widespread shortages of pool components and chemicals this season. All services are subject to product availability.
Name*
First Last
Address*
Street Address ZIP Code
Phone*
Email*
Please tell us your preferred contact method:*
- Email
- Text
How did you hear about us?*
- I've partnered with Suntime before
- Friend/Family
- Suntime Pools West team member
- Web search/I saw an ad
- Retail store customer
When would you like to schedule your pool closing?*
We recommend leaving your pool open as long as possible. The longer the pool is opened the better your chances of opening to a cleaner pool.
*Please note that if you do not see a week available that means we are not taking any more requests for that week.*
Please indicate when you would like us to close the pool*
Week of:
Preferred Week:*

We cannot promise we can close your pool during your preferred week, but will accommodate if possible
August Dates
When would you like to close?*
We will contact you the week before your closing request date unless there is a problem with appointment availability during the dates that you requested.
September Dates
When would you like to close?*
We will contact you the week prior to your closing to finalize the details.
October Dates
When would you like to close?*
We will contact you the week prior to your closing to finalize the details.
November Dates
When would you like to close?*
We will contact you the week prior to your closing to finalize the details.
December Dates
When would you like to close?*
We will contact you the week prior to your closing to finalize the details.
January Dates
When would you like to close?*
We will contact you the week before your closing request date unless there is a problem with appointment availability during the dates that you requested.
Would you like your cover put on?
Would you like your cover put on?*
Please choose your cover type:*
We will put the cover on and fill waterbags and/or raise deck anchors as needed.
Cover should be poolside prior to our arrival.
Cover pump options*
- Please set up my cover pump in the appropriate location for my cover type. I will have cover pump, exterior extension cord and garden hose poolside
- I will monitor the water level over the winter and contact you if I need assistance with that
Winterize System
Would you like us to winterize your system?*
If you want us to winterize your system, please choose system type before continuing.
Please choose your system type:*
If any return plugs or gizmo parts are not poolside or defective, we will provide them and add them to your invoice.
If your system requires antifreeze we will add and charge $10 per bottle
If your system has deck fountains or a slide line, we will charge an additional $25 per fountain or line.
If you have a tile border and the water has not been lowered, your submersible pump is not poolside, and you do not indicate that you will place it in the pool yourself, we will pump below the tile at the rate of $60 per half hour.
Closing Chemicals & Pool Cleaning
Suntime STRONGLY RECOMMENDS that you bring a water sample to one of our stores a few days before closing to ensure the PH, alkalinity and chlorine are at the proper closing levels. If you are planning on working with the store to determine the closing chemicals, please let the service department know when we contact you to confirm your closing details to avoid duplicate treatment
Would you like us to add chemicals?*
We will use your Suntime Pools West chemicals, if poolside. Any chemicals used from our truck will be billed at regular price.
How to add closing chemicals?*
Would you like your pool cleaned?*
Pool cleaning is $60 per 1/2 hour.
We will vacuum, scoop and brush the pool as needed.
Please enter a maximum limit for total chemicals and/or pool cleaning (this price is separate from cover installation, equipment winterization or other services)**
We will call once limit is reached to see if we should continue. If you have questions about setting a limit please contact our service department.
Additional Services
If you need additional services please choose any that you are interested in below:
Click any that apply
- Clean Salt Cell $50 + Cell Cleaner(s)
- Chemically Clean Sand Filter $75+ Cleaner
- Chemically Clean DE / Cartridge Filter $125 + cleaner(s)
Anything Else to Know Section
Anything else you think we need to know?
Payment & User Terms
Total Estimate
This is an estimate based on the information provided above. Prices vary based on the selected system and cover type.
$0.00
We accept Visa, MasterCard, Discover and American Express. We will contact you to set up payment
Please read and agree*
- I agree to the pool closing user agreement terms
Pool Closing User Agreement Terms
IF YOU DO NOT RECEIVE A CONFIRMATION EMAIL WITHIN 3 MINUTES PLEASE CALL US - WE DID NOT RECEIVE YOUR REQUEST IF YOU DID NOT RECEIVE A CONFIRMATION EMAIL
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